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Lesson 9

Using the Web for Ecommerce Conclusion

This module discussed issues pertaining to using the Web for e-commerce. You have discovered the tools you need to build an e-commerce Web site and how they work. E-commerce requires choosing a specific business model and implementing the right technology to handle customer needs. You have also learned about technology to facilitate the back-end needs of an e-business, such as merchant systems. At the end of it all, you have figured out what global issues need to be addressed when building an e-commerce site.
You should now be able to define the following:
  1. How businesses are using the Internet for various types of electronic commerce
  2. How B2B sites operate
  3. How B2C sites operate
  4. How C2C sites operate
  5. How the Web is being used to mediate the actions between the buyer and seller
  6. The infrastructure required to implement e-commerce
  7. Issues associated with conducting global business on the Internet

Web Commerce Glossary

In this module, you were introduced to the following terms:
  1. Business-to-business (B2B): An e-commerce site that sells primarily to other businesses. The goal of a business-to-business (B2B) Internet site is to automate aspects of its supply chain activities.
  2. Electronic Data Interchange (EDI): EDI enables computers from one company to query and transmit purchase orders and invoices to another company's computers.
  3. Firewall: Security mechanism that protects the secrecy and integrity of an enterprise's data. The proprietary information is kept in an area physically separate from other information accessible through the network.
  4. Business-to-consumer (B2C): An e-commerce site that sells primarily to consumers.
  5. SSL (Secure Sockets Layer): A security technology for transmitting private documents over the Internet using authentication for servers and browsers.
  6. Consumer-to-consumer (C2C): An e-commerce site wherein consumers are the sellers and the buyers.
  7. Customer relationship management (CRM): As the name implies, managing customer relationships by integrating sales, marketing, customer support, engineering, and quality assurance through software and/or a process.
  8. Merchant system: Payment systems that are made up of merchant servers and merchant software for handling Web-based purchases. A component of the merchant system is a merchant account at a financial institution, which is required for credit card transactions.
In the next module, you will learn about HTML.

International ebusiness - Exercise

Click the Exercise link below to identify the issues that arise when a local company wants to do business internationally.
International ebusiness - Exercise

Ecommerce World Economy - Quiz

Click the Quiz link below to test your knowledge of concepts and types of e-commerce.
Ecommerce World Economy - Quiz