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International Business - Exercise

Doing Business globally

Objective: Identify the issues that arise when a company wants to do e-business internationally.


This exercise is worth a total of 10 points. To receive full credit, you will need to answer all the questions. Once you have completed your answer you will submit the answer.


The Acme Company manufactures plumbing fittings, which they sell wholesale to plumbing supply companies in the U.S. They want to do business globally using their Web site. Acme has asked you to give them some advice in the following areas.


If Acme is to do business globally their management will need to address several special issues (listed below). Explain why:
  1. Financial transactions (Be sure to discuss purchases, returns, and fraud).
  2. Delivery logistics (Consider the implications for transporting products across the globe).
  3. Customer service (Consider the implications for supporting products on a 24x7 basis).

Submitting your exercise

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