Six-Phase Cycle of the Web Development Process Model
A reliable web development process is not “just build pages and publish them.” It is a structured model for turning goals into a working website through a sequence of phases, with clear deliverables at each step. The classic six-phase cycle—Discovery, Definition, Design, Development, Delivery, and Post-Delivery—still holds up today because it forces teams to do the hard thinking early, reduce risk before launch, and treat the website as a living product that continuously improves.
Modern web teams run this cycle iteratively. Even if you perform a “full launch” once, new features, new content, accessibility fixes, security updates, and performance tuning will send you back through a smaller version of the same phases. The most important idea is:
the website is never final. A site that remains static tends to drift out of alignment with user needs, browsers, search engines, security expectations, and business goals.
The model is useful because it connects activities to deliverables. Deliverables are the artifacts that prove a phase is complete:
requirements documents, prototypes, test plans, deployment checklists, and measurement dashboards. A team that skips deliverables
usually pays the price later with scope creep, rework, unclear ownership, and fragile launches.
When does the process end?
It does not end. After launch, teams return to Discovery using real feedback: analytics, search performance, support tickets, and user
behavior. Post-Delivery loops back to Discovery because the live site reveals what users actually do (not what we predicted they would do).
Older web-development literature sometimes described this ongoing behavior using a “Web Interaction Model.” A modern, practical equivalent is
to think in terms of user journeys and a product lifecycle:
User journeys: how visitors move from entry point → task completion (learn, contact, buy, subscribe).
Accessibility and inclusion: ensuring the journey works for keyboard users, screen readers, and varied cognitive/visual needs.
Security and privacy: protecting users and the site (HTTPS, secure sessions, safe forms, consent where required).
Performance: speed and stability on real devices and networks, not just a developer workstation.
Measurement: analytics and Search Console data guide prioritization of improvements.
In practice, the Post-Delivery phase is where mature teams spend most of their time—improving reliability, content quality, conversion rates, accessibility, and performance based on measurable evidence.
Phase snapshots
1) Discovery comes first, when initial contact between parties is established, and general requirements are assessed. 2) During the definition phase the client team and design team develop a contract based on client needs and Web team capabilities. The phase concludes with a signed contract.
3) When the needs are defined, the team outlines their ideas in the Design phase. 4) With approval of the design, the team can proceed to carry out the plan in the Development phase. 5) The team delivers the finished product to the client in the Delivery phase. 6) Post-delivery completes the procedure with documentation and plans for ongoing maintenance, including site metrics. The cycle then loops back again to the Discovery phase.
Web collaboration enables distributed teams to work in parallel: UX can refine prototypes, engineering can build features, and content
owners can prepare copy—so long as deliverables and acceptance criteria stay clear.
RFP: Request for Proposal
For larger projects—especially agency work—a Request for Proposal (RFP) formalizes Discovery and helps vendors propose realistic plans.
Even if you never write a formal RFP, the same thinking is useful: define goals, constraints, timelines, and what “done” means.
Discovery (often where an RFP begins): Gather information about the organization, audience, and constraints.