Lesson 11 | The Post-Delivery phase |
Objective | Identify the key elements of the Post-Delivery phase. |
OBJECTIVES | DELIVERABLES | Activities |
Obtain client sign-off Develop new business opportunities | Formal sign-off New statements of need | Perform gap analysis by comparing the product to client's business requirements Analyze Web metrics (evidence of success) |
ROLE | OBJECTIVES | DELIVERABLES | Activities |
Creative | Ensure that multimedia and graphic components remain current and functional | Updated components as required | Update multimedia components as necessary Update graphics as necessary Ensure that branding stays intact |
OBJECTIVES | DELIVERABLES | Activities | |
Technical | Ensure that technical components of the site remain functional, current, and secure Ensure successful and accurate site metrics | Technical updates Site reports | Modify and update the database application Maintain user access databases Run reports on the technical status and use of the databaseSupport, maintain, monitor, and analyze the network Support, maintain, monitor, and analyze the installed system Produce statisticalreports on system usage Run relevant/customized reports against HTTP logs |
ROLE | OBJECTIVES | DELIVERABLES | WHO MIGHT DO THIS? |
Business | Obtain client Sign-off Develop new business opportunities | Formal sign-off New statements of need | Internet project manager Internet business strategist |
Creative | Ensure that multimedia and graphic components remain current and functional | Updated components as required | Creative producer Visual designer |
Technical | Ensure that technical components of the site remain functional, current, and secure Ensure successful and accurate site metrics | Technical updates Site reports | Internet application developer Database applications developer Database administrator |