Electronic business, or e-business, is the application of information and communication technologies (ICT) in support of all the activities of business. Commerce constitutes the exchange of products and services between businesses, groups and individuals and can be seen as one of the essential activities of any business. Electronic commerce focuses on the use of ICT to enable the external activities and relationships of the business with individuals, groups and other businesses or e business refers to business with help of internet, i.e. doing business with the help of internet network. The term "e-business" was coined by IBM's marketing and Internet team in 1996.
In 1997, IBM began to use its foundation in IT solutions and expertise to market itself as a leader of conducting business on the Internet through the term "e-business."
After conducting worldwide market research in October 1997, IBM began with an eight-page piece in the Wall Street Journal that would introduce the concept of "e-business" and
advertise IBM's expertise in the new field.
IBM decided not to trademark the term "e-business" in the hopes that other companies would use the term and create an entire new industry. However, this proved to be too successful and by 2000, to differentiate itself, IBM launched a $300 million campaign about its "e-business infrastructure" capabilities.
Since that time, the terms, e-business
have been loosely interchangeable and have become a part of the common vernacular.