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Lesson 8 Packaged applications and turnkey solutions
ObjectiveDescribe the role and vendors of packaged applications and turnkey solutions in e-Commerce.

Packaged Applications and Turnkey Solutions

What are Examples of Turnkey Solutions?

A turnkey solution is a product or service that is designed to be easily used and requires little or no additional customization or setup. Examples of turnkey solutions include:
  1. All-in-one computer systems that are pre-configured and ready to use out of the box
  2. Prefabricated houses or buildings that are delivered and assembled on site
  3. Software as a Service (SaaS) products that are ready to use with minimal setup or customization
  4. Website builders and e-commerce platforms that allow users to easily create and launch their own websites
  5. Complete business systems or franchises, which include everything needed to start and operate a business, such as training, equipment, and support.

Packaged applications contain specific sets of business logic and technical functionality that support specific business processes in organizations.
Turnkey Solutions are packaged applications that come pre-installed on vendor supplied hardware/network configurations. They effectively pre-integrate the Hardware, network, and software applications into a seamless whole.

Packaged applications and turnkey subgroups

Packaged applications and turnkeys can be further broken down into three subgroups:

Vendors Management Tools

A packaged application is a fully functional application that you can view, use, and customize. Packaged applications can also include a de-installation script which can be used to remove all the application's supporting objects. This tutorial walks you through the OEHR Sample Objects packaged application.
Normally it is used as a way of referring to vendors who sell ERP or CRM application suites that are organized to be used to integrate all of a company's main software applications. By installing a number of packaged applications a company can assure that major business process applications in finance, accounting, human resources, and manufacturing all communicate smoothly and store data in a common database. The dominant packaged application vendor is SAP[1]. Other well-known ERP vendors are Baan, J.D. Edwards, Oracle and PeopleSoft.

Vendor Product Name(s) (if applicable) Subcategory
Baan BaanERP,BaanE-Enterprise,CODA-Financials Enterprise
Great Plains * Enterprise
J.D. Edwards ActivEra Enterprise
Oracle Oracle Applications R11 Enterprise
PeopleSoft PeopleSoft Accounting and Control, HR Enterprise
SAP R/3, SAP Financials Enterprise
Taxware * Enterprise/Tax
IBM (Lotus) Notes/Domino, SmartSuite Productivity
Microsoft Office, Exchange Productivity

Please see the Resources section of the course to download a PDF file containing a complete list of all of the vendors and tools covered in this course, along with URLs to the vendor Websites.
Packaged applications and turnkey standards
Package applications usually bundle so much technology together that there are no specific standards common to packaged applications. Due to the market leadership of SAP and Oracle, there are two leading standards. Oracle 11 and R/3 have evolved into de facto standards[2].
[1]SAP: Provides powerful programs for accounting and controlling, production and materials management, quality management and plant maintenance, sales and distribution, human resources management, and project management
[2]De facto standards: Have NOT been approved by a standards organization. Instead these are widely used and recognized by an industry as being standard.