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Lesson 1

Networking Technologies used in ecommerce

Networking is crucial when building e-commerce solutions for several key reasons:
  1. Connectivity and Accessibility:
    • User Access: Reliable networking ensures that customers can access the e-commerce platform from anywhere at any time.
    • Global Reach: A well-designed network supports a global customer base, allowing for international sales and service.
  2. Performance and Speed:
    • Loading Times: Efficient networking reduces page load times, enhancing user experience and increasing the likelihood of sales.
    • Real-Time Transactions: Fast and reliable networks ensure smooth and instantaneous transaction processing, which is vital for customer satisfaction.
  3. Security:
    • Data Protection: Strong network security measures protect sensitive customer data, including personal information and payment details.
    • Fraud Prevention: Networking protocols can include measures to detect and prevent fraudulent activities, ensuring the integrity of transactions.
  4. Scalability:
    • Handling Traffic Spikes: Robust networks can handle increased traffic during peak shopping times, such as holidays and special promotions.
    • Growth Management: Scalable networking solutions allow the e-commerce platform to grow and accommodate more users and data over time.
  5. Reliability and Uptime:
    • Continuous Availability: High network reliability ensures that the e-commerce site remains accessible without interruptions, preventing loss of sales and customer trust.
    • Disaster Recovery: Networking strategies often include redundancy and failover mechanisms to maintain service during unexpected outages.
  6. Integration with Other Services:
    • Third-Party Services: Networking allows for seamless integration with third-party services like payment gateways, shipping providers, and analytics tools.
    • Backend Systems: Effective networking ensures smooth communication between different backend systems, such as databases, inventory management, and customer support platforms.
  7. Customer Experience:
    • Real-Time Support: Networking enables real-time customer support through chat, email, or phone, enhancing customer satisfaction.
    • Personalization: Fast and efficient networks support personalized shopping experiences by quickly processing and analyzing customer data.
  8. Cost Efficiency:
    • Optimized Resources: Networking solutions can optimize resource usage, reducing costs associated with data transfer and storage.
    • Cloud Integration: Leveraging cloud services through networking can provide cost-effective scalability and maintenance.

In summary, networking forms the backbone of an effective e-commerce solution by ensuring connectivity, performance, security, scalability, reliability, and integration, all of which contribute to a superior customer experience and business success.


This module discusses how networking provides the pipes that carry the information for ecommerce solutions. It involves technologies that enable physically separate computing devices to share information. Most e-Commerce solutions are Web-based in terms of architecture. Therefore the most important networking elements for e-Commerce involve the hardware, protocols, and software that go into IP (Internet protocol) networks. That does not preclude involving other networks in e-commerce solutions. Other networks may interface with IP-based networks through gateways[1] and other networking interfaces.

Network Implementation

The implementation of networking a computer system involves:
  1. Specialty hardware devices
  2. Physical wiring (as well as wireless)
  3. Network server and specialty hardware device embedded software

You can think of networking as all the technologies that go in between your computer and all other computers,enabling them to communicate. Technically, however, this definition is not 100 percent accurate. Even your computer runs networking protocols and often contains network hardware devices (like a modem or Ethernet card).

Protocols

Within the context of e-Commerce, most solutions are delivered through networks using Internet protocols (IP). What is a protocol? A protocol is a set of rules and conventions, like a formal language, that determines how computers exchange information over a network medium (the wires). Later you will read about the Open Standard Interconnection (OSI) reference model, and discover that the OSI model provides a consistent framework for network architecture. A protocol is a specific implementation of a subset of the OSI reference model.
The following networking discussion is broken into six categories:
  1. LAN
  2. WAN
  3. The Internet and Virtual Private Networks
  4. Routers, Switchers, and Bridges
  5. Multicasting
  6. Other Networking Technologies

[1]Gateway: The combination of hardware and software that links two different types of networks.

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