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eBusiness and existing Business Services - Quiz

Each question is worth one point. Select the best answer or answers for each question.
1. Budgets have been finalized for the current financial year. Your e-business proposal was not available when this happened, so you must justify the allocation of resources to the e-business project. What should you do?
Please select the best answer.
  A. Suggest cuts in normal business costs to fund the e-business development and operation.
  B. Reduce the costs of your proposal by removing contingency and redundancy planning.
  C. Seek an outside partner for the e-business who will supply funding.
  D. Present the long-term business benefits of the e-business as the reason to allocate new funding.
  E. Leave the problem to the Finance department.

2. A budget cut must be made to an existing e-business project. Assuming that no area is currently overfunded, which of the following areas would generally be the least damaging place to make the cut?
Please select the best answer.
  A. Development staffing.
  B. Marketing spend.
  C. Call center staff.
  D. Other operational staff.
  E. Infrastructure capacity.
  F. Stock holding.

3. The enterprise you are introducing e-business to has no expertise in either the technical or business-operational elements of e-business. In the short to medium term, which approach is best?
Please select the best answer.
  A. Outsource the development and outsource the operation.
  B. Outsource the development, and recruit and train the operational resources.
  C. Recruit and train the technical resources, and outsource the operation.
  D. Recruit and train both the technical resources and the operational resources.

4. Which one of the following is most generally true when an enterprise introduces e-business?
Please select the best answer.
  A. E-business requires fewer human resources than non-e-business.
  B. E-business costs less to operate than non-e-business.
  C. E-business is always more complex than non-e-business.
  D. E-business always requires a different marketing approach from non-e-business.
  E. E-business requires increased manufacturing capability over non-e-business.
  F. E-business increases the potential reachable customer base compared with a purely non-e-business operation.

5. If you have 100 days to allocate to an e-business project, which of the following is the best distribution of time?
Please select the best answer.
  A. 50 days design; 40 days development; 10 days implementation.
  B. 30 days design; 60 days development; 10 days implementation.
  C. 30 days design; 50 days development; 20 days implementation.
  D. 20 days design; 40 days development; 40 days implementation.
  E. 10 days design; 50 days development; 40 days implementation.
  F. 10 days design; 40 days development; 50 days implementation.

6. Which one of the following is least guaranteed to improve when e-business is introduced to an enterprise?
Please select the best answer.
  A. Number of customers.
  B. Sales volumes.
  C. Company image.
  D. Company profitability.
  E. Staff productivity.
  F. Budget efficiency.

7. An e-business solution will run in parallel with the existing business. The call center anticipates a 100 percent increase in customer queries for one to two weeks, after which call volume is expected to return to current levels. This temporary increase requires additional resources and training. Which approach is best?
Please select the best answer.
  A. Recruit additional temporary staff and train them on the new and old business. Train the existing staff on the new business.
  B. Recruit additional permanent staff and train them on the new and old business. Train the existing staff on the new business.
  C. Recruit additional temporary staff and train them and the existing staff on the new business only.
  D. Recruit additional permanent staff and train them and the existing staff on the new business only.
  E. Recruit additional temporary staff and train them on the old business only. Train the existing staff on the new business.
  F. Recruit additional permanent staff and train them on the old business only. Train the existing staff on the new business.